Enactia vs Cynomi: Which vCISO Platform Fits Your MSP?

Last updated: 29 September 2026

Quick answer: Cynomi and Enactia are both multi-tenant platforms built for MSPs, MSSPs and vCISO firms. Cynomi is a security-first vCISO platform with strong guided assessments and a tiered, per-account licence model. Enactia runs vCISO and vDPO services in one white-label console, covers 50+ frameworks and laws including GDPR, NIS2, DORA and the EU AI Act, and charges one flat rate per active client with every module included. If your clients ask for GDPR, privacy operations or EU regulation alongside security, Enactia covers it all in one platform, with no second tool.

Cynomi has done a lot to prove that MSPs can sell security leadership as a repeatable, recurring service. Many providers launched their first vCISO offering on it. But client demand has moved. The same SME that wants a security roadmap now asks who its data protection officer is, whether it falls under NIS2, and how to answer a customer’s GDPR questionnaire.

This guide compares Cynomi and Enactia on the things that decide margin and client retention for an MSP: service scope, privacy depth, EU regulation coverage, white-label delivery, commercial model and day-to-day workload.

Enactia vs Cynomi at a glance

Cynomi details are based on its public website as of September 2026. Vendors update products often, so verify anything critical in a live demo.

Where Cynomi is strong

A fair comparison starts with what the incumbent does well:

• Guided vCISO delivery. Cynomi encodes security-leader decision logic into its assessments, so junior staff can produce a credible security posture review and remediation plan quickly.
• Channel enablement. Its partner portal, go-to-market academy and pricing and packaging tools help MSPs that are new to selling security services.
• Entry-level offers. One-time assessments give MSPs a low-friction way to open a conversation with a prospect before converting to an ongoing licence.
• US security frameworks. NIST CSF, SOC 2, HIPAA and CMMC coverage suits North American MSPs focused on cyber.

If your entire service catalogue is cyber security for US clients and you rarely touch privacy, Cynomi is a reasonable choice.

Where Enactia is different

1. vCISO and vDPO in one console

Most compliance conversations with SMEs now cross the line between security and privacy. An ISO 27001 project uncovers personal data processing. A NIS2 gap analysis raises incident reporting and supplier questions that overlap with GDPR. A breach needs a security response and a 72-hour notification decision.

Cynomi approaches GDPR as another framework to assess against, generating risk registers, policies and documentation aligned to its articles. That is useful, but a practising DPO needs operational tools, not just a gap report. Enactia gives you the working registers and workflows: a live Record of Processing Activities, DPIA workflows, a breach register with notification steps, data subject request tracking, DPO designation letters and a whistleblowing channel. You can see how this works in practice in our guide to vDPO as a service.

The commercial effect matters. A single platform lets you sell a combined vCISO and vDPO retainer to the same client without a second licence, a second login or a second evidence store.

2. Depth in EU, UK and GCC regulation

Enactia was built in Europe, and its content library reflects that. Alongside ISO 27001, SOC 2 and NIST CSF, it covers NIS2, DORA, the EU AI Act, GDPR, UK data protection law and regional laws across the Middle East, Africa and APAC. For MSPs with clients in the EU, UK or the Gulf, this means fewer spreadsheets bolted onto the side of the platform. If NIS2 is on your clients’ agenda, start with our NIS2 scope decision guide.

3. Comply once, map everywhere

Enactia maps each control to every applicable framework, so evidence collected for ISO 27001 also counts towards NIS2, SOC 2 or GDPR security requirements. For an MSP with dozens of clients on overlapping frameworks, that is the difference between repeating work and reusing it.

4. A simpler commercial model

Cynomi prices per account across several tiers, with features such as full compliance management reserved for Pro and third-party risk sold as a separate product. That gives flexibility, but it also means working out which tier each client needs and what an upgrade will cost later.

Enactia charges one flat rate per active client organisation. All 17 modules are included, users are unlimited for your team and your clients, and billing stops as soon as you archive a client. Annual billing gives roughly two months free. For an MSP, predictable platform cost per client makes it far easier to price services and protect margin.

5. White-label as standard

Your clients should see your brand, not your vendor’s. In Enactia, your logo, colours and domain appear across the client portal and every auto-generated report, with no add-on fee.

When Enactia is the right choice

Enactia is the stronger fit for your MSP if:

• Clients ask you about GDPR, data protection officers, DPIAs or data subject requests.
• You serve clients in the EU, UK or GCC facing NIS2, DORA, the EU AI Act or local privacy laws.
• You want one flat price per client with every module included, so you can package services freely.
• You want white-label delivery without paying extra for it.
• You want to grow revenue per client by adding vDPO services to an existing vCISO relationship.

Switching from Cynomi: what to plan for

If you already run clients on Cynomi, switching does not need to be a big-bang project. A practical approach:

1. Start with new clients or new services. Launch vDPO services, or onboard new logos, on Enactia first.
2. Export what you need. Policies, risk registers, assessment results and evidence files from your current platform.
3. Use inherited templates. Enactia lets you build a standard client setup once and reuse it, so onboarding takes days rather than weeks.
4. Migrate at renewal. Move existing clients in batches as their current licences come up for renewal.
5. Re-baseline once. Run a fresh assessment so every client has a clean, comparable starting point in the new platform.

Questions to ask in any vCISO platform demo

• Can I run a GDPR RoPA, DPIA and data subject request workflow for a client today, or only assess against GDPR?
• Which features are included in the base price, and which need a higher tier or separate product?
• What does white-label cover: portal, custom domain, emails and reports?
• Are users priced separately for my team or my clients?
• How are NIS2, DORA and the EU AI Act covered, and how often is that content updated?
• Does evidence collected for one framework count towards others automatically?
• What happens to my bill when a client leaves?

Frequently asked questions

Is Enactia a Cynomi alternative?

Yes. Both are multi-tenant platforms for MSPs delivering virtual CISO services. Enactia adds dedicated privacy (vDPO) operations and broader EU regulation coverage, under a flat per-client price.

Does Cynomi support GDPR?

Cynomi supports GDPR-aligned assessments, risk registers and documentation. Enactia goes further with operational privacy modules such as RoPA, DPIA workflows, breach notification and data subject request management.

How is Enactia priced for MSPs?

Enactia charges a flat rate per active client organisation, billed monthly or annually. All modules are included, users are unlimited, and billing stops when a client is archived.

Can I white-label Enactia?

Yes. White-labelling is included as standard, covering your logo, colours and domain across the client portal and generated reports.

Can I use Enactia alongside Cynomi?

Yes. Some MSPs start by running vDPO services on Enactia while keeping existing vCISO clients where they are, then consolidate at renewal.

See Enactia with your own client scenario

The best way to compare is with a real client in mind. Bring one security engagement and one privacy request, and we will show you how both run from a single console under your brand. Book a demo or explore Enactia for MSPs.